Our state of the art equipment and market leading approach provides the very best claims management service, leading the way in the industry.
The best approach to claims management
Our claims management process complements all of the technical and on-site services that we provide and is designed to make all claims as efficient and cost-effective as possible for our clients.
DASA offer a cradle-to-grave claims handling service from initial notification of loss (NOL) and liaison with customers – including our unique ‘claim profiling’ process – to investigation and diagnosis through to validation and completion of the claim.
We provide a dedicated customer care advisor who leads the customer relationship throughout the claim journey. Customers are also able to access our customer portal at any stage, and can view all aspects of their claim providing complete transparency.