Technology at the forefront


Its what we’re all about!

DASA Technology Timeline
2012

New offices


We invested in new office with more space enabling economies of scale in purchasing ability, as well as secure parking for our hugely increased fleet of works vehicles.

It also enabled a state-of-the-art training centre, to expand our apprenticeship programme, and also to host a variety of training days organised b external third-parties.

DASA New Offices
2012

Smart devices


We invested in smart devices for field engineers to enable integration and enabling video calling from site to facilitate swift decision making to streamline workflows.

Further investment was made with the advent of 4G to leverage the best use of the most up-to-date technology. This included a wide-ranging mid-term upgrade of existing devices to maintain our position at the forefront of reporting techniques.

DASA Mains Water Experts on site works
2013

Metrix


We invested in Metrixâ„¢ as our procurement process showed that this was the most flexible and cost-effective solution delivering the transparency and connectivity needed. The immediate benefit was a reduction in claim cycle times of 47%.

DASA Technology Metrix
2014

iTouch


iTouch integrated as standard. The software delivers the ability to stream diagrams, video and audio content in virtual real-time from site to enable instant review and advice to progress claims quickly while the engineer is on-site therefore avoiding the need for an additional visit.

DASA iTouch System
2015

Repairing off-mains


DASA developed a solution to enable the repair rather than the full replacement of an expensive off mains system.

2015

SuperFast broadband ambassadors


Due to our presence on the Stockport Marketing Committee, DASA was chosen as one of the two business in the Stockport area to highlight the investment in Superfast Broadband in the region.

DASA Superfast Broadband MP
2016

New telephony system


DASA has invested in a completely new VOIP telephony system which offers superior call quality and vastly increased call handling option, call will be ‘smart-recorded’ and assigned to the appropriate claim through an advanced recognition algorithm achieved through further research and development.

DASA Claims Handling Management Specialist
2018

Customer portal


DASA online customer portal launched to further enhance the customer experience.

Work for DASA

We are always looking for fantastic people to join our growing team