With the customer at the heart of everything we do, throughout the life of the claim. We work with customers to develop and deliver the best possible solutions within the insurance industry.
Our approach to claims management
Our claims management process complements and supports the technical and on-site solutions that we offer our customers. Claims are dealt with as quickly and in the most cost effective way as possible.
DASA offer an end to end claims management solution from initial notification of loss to investigation, diagnosis and completion of the claim.
We provide a dedicated customer care advisor who manages the customer journey throughout. Customers are also able to access their claims through our portal at any stage, we provide complete transparency on all aspects of their claim.