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Meet the management team

  • Darryl Gartley


  • Chris Edwards

    Managing Director

  • Tim Dawson

    Technical Director

  • Mark McKay

    Business Development Director

  • Jessica Dawson

    HR & Compliance Director

  • Farhiya Farah

    Head of Client Services

  • Fraser Claxton

    Customer Relationship Manager

  • Charles Kendall

    External Operations Manager

  • Ryan Tilley

    Water Solutions Manager

  • Kieron Lowe

    Leak Detection Services Manager

  • Gavin Fleming

    Drainage Solutions Manager

  • Zara Land

    Field Operations Manager

  • Steve Williams

    Technical Claims Manager

What makes DASA different?

  • Transparency

    DASA’s holistic approach offers a fully-transparent and evidenced claim cycle from instruction to completion.

  • Owner Managed

    As an owner-managed business with direct control over our national offering DASA can make quick decisions and invest and develop with ease.

  • Technology

    We are passionate about technology and make huge investments, constantly innovating to improve our service.

  • Significant Savings

    DASA’s ‘one stop’ approach removes multiple suppliers from the process and ensures the lowest claim lifecycle in the industry.

  • Customer Satisfaction

    Our swift and effective service and highly professional team ensure that we constantly guarantee a high customer satisfaction rating of 99%

  • Training

    DASA provides insurance clients, employees and others i.e. loss adjusters with a tailored and bespoke approach to claims training though our 'DASA Academy' programme

  • Book your own appointment

    Our market leading Metrix claims management platform allows insurers and their customers to book, alter and track appointments via our online portal.

  • Self Survey

    Customers are able to submit a survey report from their home in minutes and at their own convenience, through our unique DASA customer portal.

  • Desk Topping

    We are able to manage claims quickly and effectively where the customer has already engaged the services of a drainage contractor enabling us to resolve the claim swiftly and effectively.

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Dasa 5 "I thought I'd just express my sincere thanks and say that your company is a credit to my insurer, and is a strong factor making me renew my policy with them instead of looking for a potentially better price elsewhere. "