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Insurance Services

DASA provides a full range of underground services for the insurance industry.

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DASA In The Insurance Sector

DASA is the UK’s leading provider of underground services to the insurance industry, with over 40 years of experience in drainage, mains water, leak detection, off-mains systems, and reinstatement. We deliver efficient, customer-focused claims management from first notification to final reinstatement.

Our dedicated customer care managers offer clear communication and real-time updates through digital portals, ensuring transparency and a seamless experience. By streamlining operations, we reduce claim lifecycles, control costs, and enhance service quality.

Technology is central to our approach. Mobile-enabled engineers send real-time data to our technical team, speeding up decisions and reducing delays. Our client portal gives insurers and customers instant access to claim updates.

We use advanced, non-invasive techniques for drainage and mains water issues, minimising disruption, protecting the environment, and ensuring long-lasting repairs. Where excavation is required, our precision-led teams deliver high-quality reinstatement with minimal inconvenience.

At DASA, sustainability, innovation, and cost-effectiveness go hand in hand. Our right-first-time approach ensures fast, accurate resolutions while keeping claim costs under control.

Partner with DASA for transparent, efficient, and customer-driven claims solutions.

  • Drainage

    Our vast experience and techniques enable us to embrace new technologies whilst using traditional philosophies.

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  • Mains water

    Our investment in evaluation technology and repair options has reduced time on site and overall cycle times.

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  • Off mains

    At DASA we provide tailor made and cost-effective solutions that drive down third-party costs.

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  • Escape of water

    We utilise state-of-the-art equipment complimented by experienced engineers providing the least invasive solution .

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  • Internal works

    A one stop shop, facilitating the internal works required relating to drainage and escape of water claims.

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  • Claims management

    Market leading approach to claims management, providing 100% transparency at every stage of the claim.

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    Dasa 5 "The entire experience of DASA has been a positive one. What a comfort to know that one is dealing with a professional firm! A very long number of years has elapsed since I last experienced this, thank you so much."

    DASA – A Leading Provider Of Underground Services

    DASA is the leading provider of underground services for the insurance industry, offering unrivaled expertise in drainage, mains water, off-mains solutions, leak detection, and reinstatement works. With over 40 years of experience, we have built a reputation for delivering customer-centric, solution-driven services that prioritise efficiency, transparency, and quality. We offer a fully integrated, end-to-end claims management service, ensuring a seamless experience from initial notification of loss to final reinstatement. Our dedicated customer care managers provide personalized support throughout the claims process, offering clear communication and real-time updates through our digital portals. By streamlining operations, we reduce claim lifecycles, control costs, and enhance the customer experience.

    water leak detection

    Technology Led, Customer Focused

    At DASA, technology is at the core of our operations. Our mobile-enabled field engineers transmit critical data directly to our technical team, facilitating rapid decision-making and minimising delays. Insurers and customers benefit from our real-time client portal, which provides instant access to claim information, improving response times and ensuring complete transparency throughout the process. Our expertise in drainage began over three decades ago, and we continue to lead the industry with cutting-edge techniques and sustainable, non-invasive repair solutions. By investing in advanced equipment and training, we diagnose and resolve drainage issues efficiently, reducing the need for disruptive excavation. When excavation is necessary, we use precision technology to minimise disruption and ensure high-quality reinstatement.

    Cost-Effective Claims With Complete Transparency

    We provide sustainable and cost-effective solutions for mains water issues, using state-of-the-art leak detection methods to pinpoint problems accurately. Our non-invasive approach reduces property disruption and environmental impact while delivering fast and reliable resolutions. When excavation is required, our skilled teams work efficiently to restore normal service with minimal inconvenience to policyholders. Our right-first-time approach ensures fast and accurate claims resolution, while our cost-effective solutions help control claim expenses without compromising quality. Our focus on customer care means that dedicated managers oversee each claim, ensuring a smooth and supportive process. Sustainability is a priority, and we utilise non-invasive techniques to minimise environmental impact. Through our digital portals, we provide complete transparency, giving clients real-time access to claim tracking and updates.

    Leading The Way For Insurers

    DASA is committed to reducing costs, minimising environmental impact, and improving customer experiences. With a proven track record in the insurance sector, we continue to lead the way with trusted, innovative, and customer-focused solutions. Contact DASA today to discover how we can support your claims management needs.

    residential services